The source – t.me/
Users have seen an unusual feature in their business cards in Google Business Profile – "Customer News".
The new feature looks like a post that a company can upload to its cards. But there is a difference: "News from Customer" is a text review of the company with a photo from a random user.
Google, on the other hand, doesn't disclose how it chooses reviews to display in the "News from Customers" section. Often these are reviews with photos.